Post-sales Services and maintenance departments are a key component of the Group’s offer. Indeed, this department embodies our commitment to customers and willingness to accompany them for the long term in their endeavors.Money and time both go hand in hand. You may spend a lot of money on buying a laptop or PC but above all, it’s a depreciating asset and requires proper maintenance time to time. Imagine a scenario where you end up having issues like a failure of parts or malware and viruses attacking your device. When you check the warranty period and come to know it has expired, you get panicked.
Our highly capable technicians are constantly trained to provide in-depth, troubleshooting and maintenance techniques to keep up-to-date on servicing. Each engineer receives adequate training for specific diagnostic, troubleshooting and repair procedures, in addition to new techniques. Customers confirm that the relationships that develop over time though their continuing support means the difference between frustrating downtime, and smooth, profitable operations.
Our team comprises of well trained and seasoned experts who make sure they handle your queries at best with diligence. We provide the facility for running troubleshoot problem onsite and offsite and systematic checks are regularly performed to rule out any room of mistake. We value customer feedback and give due consideration to implementing it without delay.
✔ Round the clock server monitoring
✔ Onsite visit by our qualified engineers
✔ Instance or incident based call‐out support
✔ Unlimited remote help desk support
✔ Regular preventive maintenance
✔ Checking the broken links
✔ Feeding with fresh and unique contents
✔ Adding the new products and services
✔ Scheduled maintenance
✔ Round the clock peripheral monitoring
✔ 24×7 monitoring and support
✔ Monthly reports and executive dashboard summary
✔ Periodic IT assessment
✔ Workstation Monitoring